Delivery Information

Christmas Delivery 2014

We are closed for Christmas from 12:00pm on the 23rd December 2014 and will reopen at 10am on the 5th January 2015.  

Any order placed with us before 12pm on the 23rd December will be dispatched that day.  All orders placed after this time will be processed and dispatched as fast as possible, from the 5th January, when we return.

Suggested Royal Mail Dates for Delivery before Christmas are as follows:

20th December for 1st Class

18th December for 2nd Class

For international delivery times please follow the link below to the Royal Mail website.

http://www.royalmail.com/greetings

Please note these delivery times are just a guideline and are in no way guaranteed. We recommend using our next working day service for a guaranteed delivery times (unfortunately this service is not available on international orders).

Charges within the UK:

  • Orders are sent by Royal Mail First Class
  • There is no minimum order.
  • Orders up to £25 have a postal charge of £1.95 for First Class Royal Mail and £0.95 for Second Class Royal Mail.
  • Orders over £25 have FREE First Class Delivery
  • UK orders over £150 are sent via courier, which require a signature upon receipt.

Please note: Free postage is worked out after the discount has been applied if a discount is offered.

Charges outside the UK:
All orders with a shipping address outside the UK, including the Republic of Ireland, are sent via an international postage service. Orders have a postal charge of £3.00 for International Untracked, £6.50 for European Tracked and £9.50 for Rest of the World Tracked. Due to a number of issues that we have experienced with delivery to Italy, we are only able to offer the Tracked option to this country. Unfortunately, the free postage offer is not applicable to non-UK orders.

Postal Details:
Dispatch Times – 1st class and Recorded post. We aim to dispatch your goods within 48 hours of your order being made. (excluding Sat/Sun). For example, if you place your order at 11am on Monday, we aim to dispatch it by Wednesday's post if not before. If placed on Friday, your order should be dispatched by Tuesday at the latest. Please note, if you place your order on Sunday, it will be behind orders placed over Saturday, and therefore we would then aim to dispatch it by Tuesday's post. 

Next Day/Special Delivery is guaranteed before 5pm the day after dispatch. In order for your Next Day order to be dispatched the same day, and therefore be delivered the next day, your order needs to be placed by 10am *that* day. Please note, Next Day post is only delivered on week days. So if you place your order before 10am on Friday, although it will be dispatched that day, it will not be delivered until Monday. 

For an extra charge, we can send your order by Royal Mail Special Delivery Saturday Guaranteed post. If this is required please call us on 0161 274 4040 to discuss it.  All standard 1st class orders over £150 are automatically sent by Courier at no extra charge. If your order is not over £150 but you wish it to be sent by courier, please call us on 0161 274 4040 to discuss costs.

International Delivery Times:
Usually within three days to Western Europe, four days to the rest of Europe, and five days for the rest of the world, following the day of posting.

VAT:
All Postal charges are inclusive of VAT at 20%.